Bootup Problems - click here

My Mac won’t boot up at all?

What is the Boot Options screen and how do I use it?

Why am I getting the Broken Folder, Prohibitory sign (circle with diagonal line through it), or a Kernel Panic screen?

When I boot up my Mac, all I’m getting is a blue screen with a continuous spinning beach ball, what can I do to get out of this?

Why does MacOS X seem to pause for a long time when booting up?

MacOS X refuses to bootup, it just hangs on a grey boot screen or gives me a message about a Safe Boot?

How do I copy MacOS X to another disk and still have it bootable?

Why is the screen grey after I installed OS X (10.1 or later versions)?

I cannot startup from the MacOS X CD?

Why can’t I get my Mac to boot from any MacOS 9 CDs, or from the installed Classic System Folder?


Hard Disk Problems - click here

Why doesn’t OS X update folder listings?

Why won’t files copy to other disks?

I have a SCSI controller, but my external SCSI hard disk doesn’t work when daisy chained to another device?

What do I do if Disk Utility will not format the hard disk in OS X?

How can I defrag and optimise the files on my hard disk?

If Disk Utility can’t format a disk, what other disk formatting utilities can I buy/use?

Why does the disk formatter only format upto 128GB instead of the whole hard disk?

Can I delete some of the old invisible files left by OS 9 on my removable disks?

What should I do if MacOS X crashes?

Do I need to do disk maintenance in MacOS X?

What disk repair programs are compatible with OS X, that I can buy?

Do I have to partition my hard disk?

Should I use HFS Extended or UFS when formatting disks?


Crashing Problems - click here

My Mac is completely dead, it just won’t boot up - what’s wrong with it?

What can I do about continued freezes and crashes?

This program(s) keeps 'Unexpectedly Quitting', what's going on?

I just installed OS X 10.2x, and also the screen remains dark throughout bootup and in the Finder, what do I do to get it back to normal?

How do I use ‘fsck’ from the Command Line?


MacOS X Problems - click here

How do I stop conflicting keyboard shortcuts with my applications?

Is there a Keycaps type application in MacOS X?

What font management programs are there for MacOS X?

What programs can I use to recover deleted files?

How do I delete a file that refuses to delete?

How to eject a stubborn CD or removable disk?

Where can I find a list of all current MacOS X applications?

How can I speed up MacOS X’s performance?

Can I trim down the MacOS X’s installation files, to reclaim some disk space?

How do you find out how much memory is left/available in MacOS X?

Date and time do not show up correctly on the menu bar?

What are Permissions, and when should I repair them?

How can I get the Application menu back, in MacOS X?

File links are broken in MacOS X, how come?

How do I delete a User folder and it’s files?

How to enable the Root User?

How do I change a user’s Short Name?


Classic Problems - click here

How do I set up Classic so that it will work?

I cannot get Classic MacOS to work with earlier versions of Mac OS X after the 10.2 upgrade?

When I load a specific Classic application, it starts to open, but then unexpectedly quits, how can I get it to load up without this happening?

Will Classic MacOS programs work in MacOS X?


Internet Problems - click here

What is the best way to send large files over the internet?

How can I use my modem AND Ethernet at the same time?

How do I connect to the internet via Cable/DSL?

What do I do if I cannot connect via PPPoE/PPPoA to the internet?


Network Problems - click here

How do I connect to a PC over Ethernet? MacOS X: 10.1, 10.2, 10.3, 10.4


Installation Problems - click here

How do I uninstall MacOS X applications?

What do I need to install OS X?

The installer tries to install two thirds of the OS but fails, why, and how can I get it to install properly?

Why does the installer not allow me to install X on a particular partition/disk - it shows a ghosted disk icon on the disk selection screen?

If I want to downgrade my current version of MacOS X to an earlier version, how should I do it?

Which disk format should I use for OS X; UFS or HFS+?

Why is the OS X installer CD rebooting back into the installer again?


Mac/PC Migration Problems - click here

How do I migrate my data from MacOS 9 to OS X?

How do I move my data etc. from my old Mac to a new Mac?

How do I move my data etc., from my PC to a new Mac?


Backups - click here

Why should I backup my files?

Different knds of backup strategies

Backup methods

What should I backup?

Organise your data before a backup

How often should I backup?

Rotated backup sets

What media to use?

What backup programs are there for MacOS X? (Archive & Synchronize backup programs)


Picture Pages

click here - Boot Options Screen

click here - Installation: Disk Formatting and Repair

click here - The Get Info Window: MacOS X 10.2-10.3

click here - The Get Info Window: MacOS X 10.4, plus additional info.

click here - Installing MacOS X: A Walk Through - parts two & three

click here - Kernal Panics

click here - How to setup networking: MacOS X

click here - How to setup networking: Windows Vista

click here - The Safe Boot mode

click here - The Security Preferences window

click here - Web browsing, secure web sites; about the padlock icon & site security certificates


Mac OS X Troubleshooter - Revision 3 css